specialist genetic advice australia wide
telehealth
Telehealth
specialist genetic advice australia wide
On the go
All our appointments are provided by telehealth and are available to people throughout Australia.
Telehealth allows you to speak with a doctor or an experienced genetic counsellor from a location that is convenient for you, without the time and expense of travelling to a clinic. It can be particularly helpful if you live outside Brisbane, have work or caring commitments, or are managing multiple healthcare appointments, for example, during fertility treatment or pregnancy.
Where appropriate, family members can also join the appointment from different locations. You will receive the same personalised information, support and opportunity to ask questions as you would during an in-person consultation.
Medicare rebates may be available for some medical consultations. Please speak with our reception team for information about eligibility and current rebate arrangements.
specialist genetic advice australia wide
What do I need for a telehealth appointment?
Appointments are conducted by videoconference using Zoom Professional. You will need:
- a computer, tablet or smartphone with a camera and microphone
- a reliable internet connection
- a quiet, private place where you feel comfortable discussing your health and family history
If your internet connection is sufficient for streaming television or music, it should generally be suitable for a telehealth appointment. We will provide the Zoom link and instructions before your consultation.
Telephone appointments are also available with our genetic counsellors. Specialist appointments by telephone are not eligible for a Medicare rebate as telehealth with video is a Medicare requirement.
For more information or assistance arranging a telehealth appointment, please contact our reception team on 07 3088 6983.
specialist genetic advice australia wide
How we can help
reproductive genetics
We provide genetic counselling for preconception carrier screening, fertility and pregnancy, helping individuals and couples understand their screening and testing options.
clinical genetics
We work with individuals who have, or may have, a genetic condition. We provide information about diagnosis, management, inheritance and what a condition may mean for relatives.
cancer genetics
We provide specialist genetic counselling for individuals and families concerned about a personal or family history of cancer.
Telehealth
We provide convenient access to expert genetic counselling throughout Australia using Zoom Professional.